Privacy Policy

Mindtek Solution (“Mindtek Solution,” “we,” “us,” or “our”) operates the e-commerce platform Bitaindustry.com (“Bitaindustry” or the “Website”). At Mindtek Solution, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your choices regarding your data when you use Bitaindustry.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Personal Information: This is information that can be used to identify you directly or indirectly. We may collect personal information when you:
    • Create an account: Name, email address, phone number, password.
    • Place an order: Billing address, shipping address, payment information (credit/debit card details are processed by secure third-party payment gateways and we do not store full card numbers).
    • Contact customer support: Your name, email address, phone number, and any information you provide in your communication.
    • Subscribe to newsletters or marketing communications: Email address.
    • Participate in surveys or promotions: Information you provide in your responses.
  • Non-Personal Information: This is information that does not directly identify you. We may collect:
    • Usage Data: Information about how you access and use the Website, including your IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and clickstream data.
    • Device Information: Information about the device you use to access Bitaindustry, such as device model, unique device identifiers, and mobile network information.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. These technologies help us remember your preferences, analyze website traffic, and personalize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process and Fulfill Orders: To process your purchases, arrange for shipping, and provide you with order updates.
  • To Manage Your Account: To create and maintain your user account, verify your identity, and provide you with access to your order history.
  • To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • To Improve Our Services: To understand how users interact with our Website, analyze trends, and make improvements to our products, services, and user experience.
  • For Marketing and Communications: To send you promotional offers, newsletters, updates, and other marketing communications you have opted to receive. You can opt-out of these communications at any time.
  • For Security and Fraud Prevention: To protect the security and integrity of our Website, prevent fraudulent transactions, and enforce our terms and conditions.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing (e.g., credit card processors), shipping and logistics (e.g., courier services), website hosting, data analysis, marketing assistance, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, or to investigate fraud.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use SSL/TLS encryption for data transmission to secure your personal and payment information.
  • Access Controls: We restrict access to your personal information to authorized employees and service providers who need to know that information to perform their job functions.
  • Regular Security Audits: We regularly review our security practices to ensure they are robust and up-to-date.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your Bitaindustry account. If you are unable to do so, please contact us at admin@bitaindustry.com.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of Bitaindustry may become inaccessible or not function properly.
  • Data Deletion (Right to be Forgotten): In certain circumstances, you may have the right to request the deletion of your personal information. Please contact us to make such a request.

6. Third-Party Links

Bitaindustry may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Bitaindustry is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Business Name: Mindtek Solution
  • Website Name: Bitaindustry.com
  • Email Address: admin@bitaindustry.com
  • Phone No: +91-98234 88173